FREQUENTLY ASKED QUESTIONS
WHEN DOES THE PROMOTION START AND FINISH?
The promotion starts at 12:01am on 25th September (Sydney time) and ends on 6th December, 2024 at 11.59pm (Sydney time). You must enter during this period in order to claim a reward.
HOW OLD DO I HAVE TO BE TO ENTER?
Entries are only open to Australian residents aged 18 or older.
DO I NEED TO BUY ANYTHING TO ENTER?
Yes, you need to buy any 2 x 500ml Monster Energy® cans, or 1 x multipack (4x500ml) of Monster Energy® cans or any 2 x 305ml cans of Java Monster® cans.
WHERE DO I NEED TO BUY THE PRODUCTS?
From any store in Australia which is displaying advertising material supporting this offer
HOW DO I ENTER THE PROMOTION?
- Buy any 2 participating (see above for included products) Monster® products in one transaction
- Visit monsterenergyCOD.com.au or scan the QR code on the point-of-sale material in store and follow the prompts to the entry page
- Complete the online entry form and upload your receipt
DO I NEED A RECEIPT TO ENTER?
Yes, you must upload a photo of a valid receipt with each entry. The receipt must clearly show an eligible purchase as well as the time of purchase and store of purchase
HOW MANY TIMES CAN I ENTER?
Multiple entries permitted subject to the following:
- limit one (1) entry permitted per every two (2) Eligible Products purchased in one (1) transaction;
- limit one (1) entry per person, email & phone number per day;
- max thirty (30) entries per person, email and phone number in total;
WHAT REWARDS CAN I WIN?
For your first valid entry you will receive a Weapon Blueprint plus 15 minutes 2XP.
For your second valid entry you will receive an Operator Skin plus 15 minutes 2XP.
For your third valid entry you will receive a Weapon Vinyl plus 15 minutes 2XP.
For your every additional valid entry you will receive 15 minutes 2XP
Rewards will be sent directly to the email address used with your entry (please use the email address associated with your Activision/ Call of Duty account).
The email will come from support@monsterenergycod.com.au
I SUBMITTED AN ENTRY BUT DIDN’T RECEIVE A CODE?
Remember entries are limited to one per day and a total of 30 per person and each entry must be accompanied with a unique receipt showing a valid purchase.
Codes will be sent directly to the email address used with your entry (please use the email address associated with your Activision/ Call of Duty account).
Please check in junk/spam folders. The email will come from support@monsterenergycod.com.au
If you still can’t locate your code click here (https://monsterenergycod.com.au/contact) to contact us.
HOW DO I REDEEM MY CODES?
Step 1: Please go to www.callofduty.com/redeem to redeem your code.
Step 2: You must then login or create an Activision account.
Step 3: You will know your code is valid if you are redirected to the success page.
Step 4: The success page will confirm what items you were rewarded along with any other item or campaign specific information.
Step 5: NOTE: If you are currently in-game when redeeming a code. You must restart the game for recently redeemed items to show up in your inventory.
WHAT PLATFORMS CAN I USE MY CODES ON?
You can redeem your codes for Call of Duty: Black Ops 6 in-game items game on your PlayStation®4, PlayStation®5, Xbox One, Xbox Series X|S, PC Microsoft, Battle.net and Steam for PC. The codes can be used in Call of Duty®: Warzone™ Mobile, on both Android and iOS. Need help creating an account? Click here https://s.activision.com/activision/signup.
WHAT’S THE LAST DAY I CAN REDEEM MY IN-GAME REWARDS?
You must redeem your last in-game rewards by March 31, 2025.
WHO SHOULD I CONTACT IF I AM HAVING ISSUES REDEEMING MY CODES?
If you are having difficulties with code redemption, please reach out to Activision Blizzard Entertainment through support.activision.com/monsterenergy.